Tour Operators and Travel Agents
Tour Operators and Travel Agents in Malaysia are different! In Malaysia, Tour Operators and Travel Agencies are different and play different roles. In a factory setting, a tour operator as the production department and the travel agent is like the sales …
Tour operators are the organizer and provider of travel packages. The company will tour contracts with hotels and resorts, airlines and ground transportation, such as private cars, buses, vans, boats and trains, etc and all prices and information gathered, the tour operator will prepare detailed plans and distributed to travel agencies in the Directory of Travel Agencies in Malaysia and abroad, even.
The roles and responsibilities are booking a Tour Operator and Organization:
- Transport: Chaffered car, bus and van charter plane ticket, train tickets, ferry tickets, cruise tickets, other modes of transport or special vehicles such as rickshaws.
- Guide: All guides must be approved by the Ministry of Tourism Malaysia and examined after attending a professional course in tour guide.
- Food and Beverage: Breakfast, afternoon tea break, lunch and dinner, whether through play, buffet or foods.
- Accommodation: Hotels, Resorts, service apartments, camping, residences, training camps, cottages, houses or trees, traditional houses and habitats that welcomes visitors.
- Activities: Tele-games, scavenger hunts, paintball, team building, meeting outside the office …
- Special Events Society dinner contest, karaoke.
Moreover, travel agents do not operate tours. Travel Travel offers travel advice, promote and sell their packages to different travel agencies, and then manage travel reservations.
The roles and responsibilities of a travel agent are:
- Travel elbows product sales and related services, including travel packages to end-user customers on behalf of third party travel suppliers such as airlines, hotels, tour operators and cruise ship lines y etc.
- Most travel agencies a special department devoted to travel arrangements for business travelers, while others specialize in commercial travelers and business.
- Some also serve as a general service for foreign travel companies in different countries.
- Earn commissions from suppliers and other operators.
- Acting as a travel agent for transportation (airlines, for example, ferry, bus, train, etc).
- Other business activities carried out: insurance, travel guides, car rental, Currency Exchange, private guide, and etc.
- To offer impartial travel advice for the client.
Next time, if you travel in small groups of less than 10 passengers, is to hire a travel agent. Just go to the travel agent that suits your needs and budget travel agency or the more reliable travel.
The information above are guidelines and advice to business customers 88Holidays in organizing group travel.